Create an Ideal Customer Experience Workbook

This workbook walks you through the steps it takes to create the perfect client experience, especially as you're just getting started!

Can I use this if I'm not from the United States?

Yes! We work with attorneys outside the US to make sure your template is ready to use no matter where your clients are located.

How can I reach a person to help me?

Email our support team, message us on Facebook, or hit the pink ‘contact us’ button in the lower right-hand corner of your screen.

Our full list of questions & answers can be found FAQ page.

What makes you qualified to write a contract?

Most attorneys who sell templates did not learn directly from the lady who literally wrote the book on Contract Drafting (she taught at my law school). In the past year, I’ve been offered two in-house legal positions at Fortune 500 companies. I declined. I do this because I want to, not because I have to.

These templates are now in use by over 3,000 creatives. That’s a lot of feedback we’ve been able to process and use to improve our templates!

What do I have to do after I download my template?

You'll get plenty of instructions as to how to use your template with your download, and in your Hold My Hand™ guide, we'll also show you how to make the most of your contract. Pinky swear, I send my clients proposals in less than 30 seconds, and so can you

What if it’s not a good fit for my business?

We get it, sometimes things don't work out. That's why we offer a 14-day no-hassle refund for any reason. You don't have to show us anything. You don't have to prove anything. We'll ask you some simple admin questions to get your refund processed and the funds will be back in your account within 6 business days.

We’re customers of all this online business stuff too, and it really irckles our shirkles when we get treated like poo. So we’ve made a refund policy that is the opposite of that.

For all Products sold by The Contract Shop®:

Our no-hassle, 14-day happiness policy means that if you are not satisfied, for any reason, we’ll work with you to make sure you’re happy, even if that means a full refund. 

For any Services, such as participation in a group program, consulting, retreat or mentorship program:

The Contract Shop® stands behind our work and our participation as professionals aiding in your success. If you find evidence that Christina Scalera LLC dba The Contract Shop® has not performed its work in a professional and ethical manner, you may request a refund of any payments made in the 60 days prior to your submission of evidence.

When you purchase a contract from us, you'll also receive access to K Club™ Basic— our exclusive membership portal that holds your hand through each provision of your template, shows you how to use it for more than just new hires, and teaches you how to do cool things like repurpose your purchases to get the most for your money.